Hi Change_InProgress,
Some members have had to follow the steps below to correctly install the CBT buddies:
1- Delete any version of the CBT Messenger you currently have
2- Download the following URL
http://download.microsoft.com/download/a/a/c/aac39226-8825-44ce-90e3-bf8203e74006/dotnetfx.exe
3- Download the CBT Messenger
To delete what you have currently installed, please go to your "control panel" which you can access from your start menu. Then you should be able to access "Add or Remove Programs", which will allow you to delete the program.
If you need any further help please contact us via the feedback at the bottom of the page, and we will be able to assist you.
Casey
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The Panic Center Support Team
