Kimmy,
Congrats and welcome to our smoke free world! To launch the IM, click the icon above the forums marked launch. If you have any problems with the IM, please contact us via the feedback section.
Everyone's screen name is the same as their user name on the SSC forums.
How to Add Members:
1. Log into the SSC.
2. Launch the SSC Quitting Buddies Instant Messenger.
3. Click �Add New Contact� at the top of the screen.
4. A screen will pop up. Insert the nickname of the Buddy (their nickname is the name that they use in the Support Group) that you want to add to your contact list and click �Add�
5. You can now begin chatting with your Buddy
You will also have to allow the pop-up for it to work for you :)
Hope this helps.
Josie
_____________________
The SSC Support Team.